HAIKOU, October 12 - In a significant step towards expanding the horizons of travel retail in China, CTG Chairman Chen Yin hosted a cordial meeting with William P. Lauder, Executive Chairman and Chairman of the Board of the Estée Lauder Companies, at Haikou International Duty Free Shopping Complex.
Chairman Chen welcomed Mr. Lauder to Hainan for his inaugural visit and expressed deep gratitude for the long-term support Estée Lauder has provided to CTG DUTY-FREE. Emphasizing a win-win philosophy, Chen acknowledged the fruitful results of their mutual understanding and cooperation. CTG, including CTG DUTY-FREE, remains dedicated to better serving consumer needs and enhancing the shopping experience, as demonstrated by the Haikou International Duty Free Shopping Complex project and the upcoming Sanya International Duty Free Shopping Mall Block C project. Looking forward, CTG aims to further develop online channels to align with Chinese consumers' shopping preferences, ready to elevate the collaboration with Estée Lauder to new heights, both online and offline.
Mr. Lauder expressed his appreciation for the unwavering support from CTG and CTG DUTY-FREE. He shared his firsthand experience of the exceptional shopping experience crafted by CTG DUTY-FREE during his visit to Hainan. He echoed the vision of Mrs. Estée Lauder in prioritizing customer experience, and her wish to perpetuate this legacy. In December 2022, Estée Lauder unveiled the China Innovation Center in Shanghai's Minhang District, underscoring their commitment to providing premium beauty products to customers worldwide. He expressed that Estée Lauder Companies are looking forward to further collaboration with CTG DUTY-FREE to meet and exceed the needs of Chinese consumers.
The meeting was also attended by Estée Lauder's Global President of Travel Retail, Javier Simon, alongside executives from CTG DUTY-FREE, including Vice General Manager Chang Zhujun and Vice General Manager Zhou Lingjun, setting a collaborative tone for the future of travel retail.